SpinsHouse Cookies Policy

At SpinsHouse, we use cookies and similar technologies to make your visit to our website smoother, safer, and more enjoyable. This SpinsHouse Casino Cookies Policy explains what cookies are, how we use them, and what choices you have regarding their use when you access our platform at spinzhouse.com. By continuing to browse our site, you agree that we may place cookies on your device in accordance with this policy.

What Are Cookies?

Cookies are small text files that are stored on your computer, tablet, or mobile device when you visit a website. They allow us to recognise your device, remember your preferences, and understand how you interact with our services. Here at SpinsHouse, we rely on cookies to keep our gaming platform functional, secure, and tailored to your needs as a player.

How We Use Cookies

We use cookies for a variety of purposes across our website. Our SpinsHouse platform relies on cookies to ensure our games load correctly, to keep you logged in during your session, and to protect your account from unauthorised access. We at SpinsHouse also use cookies to measure the performance of our promotions, including our welcome package and daily reload offers, so we can continue improving what we provide to you.

Essential Cookies

These cookies are strictly necessary for our website to function. Without them, we would not be able to provide core services such as account login, secure transactions, or session management. We cannot disable these cookies, as our services depend on them to operate safely.

• We use session cookies to keep you logged in while you play
• We use security cookies to detect fraudulent activity and protect your funds
• We use load-balancing cookies to ensure our games run smoothly

Performance and Analytics Cookies

Our SpinsHouse Casino analytics cookies help us understand how visitors use our site, which pages are most popular, and where players may encounter difficulties. We collect this information anonymously and use it purely to improve our website structure, our game library, and our overall user experience.

• We track page visits and time spent on our website
• We monitor which slots and live games are most frequently played
• We analyse traffic sources to understand how you found our casino

Functional Cookies

Functional cookies allow our Spins House platform to remember choices you make, such as your preferred language among our six supported localizations - English, German, Spanish, French, Italian, and Polish - or your currency preference between AUD, EUR, and CAD. Our functional cookies make your return visits faster and more convenient.

Marketing and Advertising Cookies

We at SpinsHouse also use marketing cookies to deliver relevant promotions, such as our Weekend Special, Monday Boost, or Tuesday Mania offers, and to measure the effectiveness of our advertising campaigns across our target markets, including Australia, Canada, Germany, Spain, France, Italy, and Poland. These cookies may be set by us or by trusted third-party advertising partners.

Third-Party Cookies

Some cookies on our SpinsHouse website are placed by third parties, including our game providers such as BetSoft, Evoplay, Playson, and our live dealer partners like LuckyStreak and Vivo Gaming. We do not control these third-party cookies directly, and we encourage you to review the privacy practices of these providers if you have concerns about how they process your data.

Cookies and Your Account

When you register with SpinsHouse, we use cookies to help manage your Login Rewards Calendar progress, track your Coins earned through deposits and tournaments, and ensure your Comp Points and loyalty rewards are recorded accurately. Our Vegas-style rewards system, including Shop with Coins and Bonus Crab tickets, depends on cookies functioning correctly to credit your rewards.

Managing Your Cookie Preferences

You have full control over how cookies are used on your device. Most browsers allow you to view, delete, or block cookies through their settings menu. If you choose to disable cookies, please be aware that certain features of our SpinsHouse Casino platform, such as staying logged in or receiving personalised bonus offers, may not function as intended.

• You can adjust your browser settings to refuse all or some cookies
• You can delete cookies already stored on your device at any time
• You may be asked to reconfirm cookie preferences when we update this policy

Cookies and Restricted Territories

We use cookies, alongside other technological means, to help identify the location of visitors and to restrict access from territories where our services are not permitted, including but not limited to the United States, the United Kingdom, and several other listed jurisdictions. If we detect that a deposit has originated from a restricted territory, the relevant funds will be forfeited in accordance with our terms and conditions. This applies regardless of whether a VPN or similar tool has been used to access our site.

Data Retention

We retain cookie data only for as long as necessary to fulfil the purposes described in this policy, or as required by applicable law. Session cookies are typically deleted once you close your browser, while persistent cookies may remain on your device for a longer period to remember your preferences on future visits to our casino.

Changes to This Cookies Policy

We may update this SpinsHouse Cookies Policy from time to time to reflect changes in our practices, technology, or legal requirements. We recommend reviewing this page periodically so you remain informed about how we use cookies. Continued use of our website after any changes constitutes your acceptance of the revised policy.

Contact Us

If you have questions about how we use cookies, or if you would like further information about our data practices, our support team is available 24/7 via live chat. You can also reach us by e-mail at finance@spinshouse.com for account-related or documentation queries. We are committed to addressing your concerns and ensuring transparency in how our SpinsHouse platform handles cookies and personal information.